Job Description

Agensi Pekerjaan Mango Global Technologies Hiring! Full Time Customer Service Mandarin in Selangor, Earn up to MYR 3,700 - Ricebowl
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Customer Service Mandarin
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MYR2,800 - MYR3,700 Per Month
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Posted 11 hours ago o Closing 16 Jul 2026
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Requirements

• SPM and above
• Fresh graduates are encouraged to apply.
• Able work in rotational shifts (including weekends and public holidays)
• Able to read, write, and speak fluently and spontaneously in MANDARIN and English.
• Able to work in Damansara Uptown, PJ.
• Skills required: Customer Service, Mandarin Language Proficiency, Communication Skills, Problem Solving, Active Listening and Empathy

You can connect with me directly on OR WhatsApp me on + for more details.
Responsibilities
Understand customer enquiries and respond via applicable channels: email, chat, and call.

• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required.
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.
• Shows empathy and take responsibility to ensure customers are satisfied by providing solution based on SOP.

You can connect with me directly on OR WhatsApp me on + for more details.
Benefits

• 5 days working
• Freshers can apply.
• EPF & SOCSO
• Medical leave
• Annual leave
• Rest & relax area.

You can connect with me directly on OR WhatsApp me on + for more details.
Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus
• 5 Working Days
• Medical Insurance

Skills
Customer Service
Important Information
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Skills Required