Customer Service Officer ä¸æ–‡å®¢æœ
Johor Bahru, Malaysia
Job Description
Responsibilities:
- Be a problem solver, entrusted with handling customer\xe2\x80\x99s enquiries and feedback to achieve win-win situation.
- Coordinate by managing schedules, updating status and communicating relevant information
- To generate weekly / monthly customer report.
- Interface with customers in regards to recurring orders and delivery requirements
- Timely update customer / 3rd parties request and status
- Handle discrepancy issue
- Monitor the progress of customers order / PO / Quotation / Contracts.
- Diploma / Degree holder in Business Administration /Engineering or related field.
- Fresh Graduate are welcome to apply
- Aggressive, self motivated, possess initiative and able to work under pressure
- A dynamic coordinator and able to handle & meet all customers\' requirements.
- Working hour Mon-Fri 8am - 5.30pm
- Able to communicate with oversea customer ( China / Taiwan / Singapore / Hong kong)
- Free parking
- Early shift
- Monday to Friday
- Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- Mandarin (Preferred)
- Bahasa (Preferred)
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Job Detail
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Job IdJD876693
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, Malaysia
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EducationNot mentioned