Customer Service Officer/ Remittance Teller

Nilai, M05, MY, Malaysia

Job Description

1. To ensure all monies within the company's premises are adequately secured and protected against theft or robbery. All cash should be kept in cashier's drawers during business hours and in the safe or vault after office hours;

2. To hold combination lock password or key of the vault;

3. To receive all monies from the CSOs and to ensure the amount received is accurate and that the notes are genuine and not a forgery. Towards this end, the Chief Cashier SHOULD USE SUCH AIDS AS THE NOTE COUNTING MACHINE AND THE ULTRA VIOLET NOTE SCANNER;

4. To ensure a discharge is issued to the CSOs for all transfer of cash from the CSO to the Chief Cashier during lunch breaks and at the end of the day. The cash should be balance against the end of day records of the company and securely kept in the safe of cash vault;

5. To supervise all the CSO in the discharge of their duties and to ensure all the days' vouchers are complete by checking the details as required by AML/CFT and to file away the day's vouchers;

6. To maintain proper cash records to accurately reflect the cash transactions of the company;

7. To attend to customer's complaints and dissatisfactions and to resolve all the issues;

8. To authorize and approve customers' remittance properly;

9. To ensure amendment/cancellation of transactions properly of CBLMT's all branches as per customer and branch written request.

10. To comply with all provisions of the Standard Operating Procedure (SOP) of the company;

11. To monitor the branch operations related with administration by reporting to Head Office; and

12. To perform any other related functions as directed by the management.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,300.00 per month

Benefits:

Opportunities for promotion
Work Location: In person

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Job Detail

  • Job Id
    JD1345624
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nilai, M05, MY, Malaysia
  • Education
    Not mentioned