Customer Service Officer, Senai Branch My
Malaysia, Malaysia
Job Description
: KEY RESPONSIBILITIES
Sales & Operational Function \xe2\x80\xa2 To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents.
- To be responsible on the accuracy and monitoring of the Branch\'s balancing activity on daily operations.
- To discharge duties instructed by ACSM/BM to serve business interests of the Bank.
- For CSO at SME Desk, please refer to CSO SME Branch Task List for additional responsibilities.
- To participate in promoting branch products and services through cross-selling activities.
- To supervise and resolve customer complaints raised by CSR Teller on requests, inquiries, problems and complaints
are met towards achieving operational excellence
Operational Authority \xe2\x80\xa2 To validate over-the-counter transactions on account oepning, cash and non-cash transactions according to advice slips or other negotiable documents
- To approve rates, cash and check deposits up to authorized amount
- To act as Programme Champion for all sales, service and compliance module in view of training and educating branch staff
- To supervise staff in ensuring service and compliance standards are met
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Job Detail
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Job IdJD969241
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned