Customer Service Officers Ampang, Kuala Lumpur
Ampang, M10, MY, Malaysia
Job Description
Position: Customer Service Officers - Inbound calls
Intake Date: 8 Dec 2025
Working Location: Ampang Jaya, Jalan Kolam Air Lama (Near Ampang Puteri Hospital / Ampang Point Shopping Mall)
Working Hours: Rotational shifts, Monday - Sunday (5 working days & 2 off days)
Shift hours:
8.00 am - 5.00 pm/ 10.00 am - 7.00 pm/
12.00 pm - 9.00 pmBasic Salary: RM2,400 - RM2,800 (Based on Relevant working experience)
Fixed Monthly attendance allowance: RM 200
Job Responsibilities
Respond to customer inquiries via calls, emails, and messages.
Provide accurate solutions for product or service-related issues.
Maintain proper customer records and update information regularly.
Ensure customer issues are resolved efficiently and professionally.
Deliver outstanding service to enhance customer satisfaction.
Job Requirements
Having experience in a call center or customer service is a plus.
Strong communication skills in Bahasa Malaysia & English (both required).
Able to work on rotational shifts, including weekends and public holidays.
Customer-focused, with strong problem-solving skills and a positive attitude.
Good interpersonal skills and a fast learner.
Job Type: Full-time
Pay: RM2,400.00 - RM3,000.00 per month
Benefits:
Opportunities for promotion Professional development
Work Location: In person
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Job Detail
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Job IdJD1307096
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAmpang, M10, MY, Malaysia
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EducationNot mentioned