Handle inbound/outbound Telco customer calls
Assist with billing, service requests & complaints
Provide accurate info and great customer experience
Meet quality & productivity KPIs
What We're Looking For
Minimum SPM/Diploma
Strong English & BM
Customer-first, positive attitude
Call centre experience is an advantage (not mandatory)
Able to commit to Sept-Nov part-time shifts
Why Join Us
Flexible 4-hour shifts (perfect for students/working adults)
Shift: 10am - 2PM or 6pm - 10pm, Monday - Friday
Competitive hourly pay + supportive team
Telco/BPO experience for your resume
Job Type: Part-time
Pay: RM1,200.00 - RM1,300.00 per month
Expected hours: 20 per week
Benefits:
Opportunities for promotion
Professional development
Vision insurance
Language:
Mandarin (Preferred)
Bahasa (Preferred)
Work Location: In person
Expected Start Date: 08/26/2025
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