Customer Service Professional
Pulau Pinang, Malaysia
Job Description
IMMEDIATE HIRING: CUSTOMER SERVICE PROFESSIONAL Ready to kick-start your career in a dynamic environment? We're hiring enthusiastic individuals to join our team in Georgetown, Penang! \xf0\x9f\x93\x85 Intake Date: 19 August 2024
\xf0\x9f\x93\x8d Location: Georgetown, Penang
\xf0\x9f\x92\xbc Working Days: 5 days a week, rotational off days
\xe2\x8f\xb0 Shifts: Rotational (Flexibility required)\xf0\x9f\x92\xb0 What's in it for you?
- Basic Salary: RM1,800 (Normal Speaker) / RM2,200 (Mandarin Speaker with Hokkien Dialect)
- Shift Allowance: RM90/month
- Transport Allowance: RM220 (Prorated for shifts ending 10pm or later)
- Incentive: RM300/month (Performance-based)
- Mandarin Language Allowance: RM300
- Contract Duration: 1 year (Renewable)
Be the hero who solves customer issues! Answer inbound calls, resolve billing concerns, and ensure every customer leaves with a smile. Your day will be spent helping customers navigate their queries, making sure they receive top-notch service.\xf0\x9f\x91\xa9\xe2\x80\x8d\xf0\x9f\x92\xbc Your Role:
- Ensure customer satisfaction with professional and prompt service.
- Tackle billing and service inquiries with efficiency.
- Accurately input customer data into our system.
- Build strong relationships with customers through excellent communication.
- Follow up diligently on customer concerns.
- Fluent in English & Bahasa Malaysia.
- Minimum Diploma holder.
- Basic computer skills (MS Office).
- Willingness to work flexible hours.
- Positive, team-oriented attitude with great communication skills.
- Ability to stay calm under pressure and deliver outstanding customer service.
OthersCompany:PERSOLKELLY MalaysiaDate Posted:13/08/2024 5:07:00 PM
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Job Detail
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Job IdJD1054775
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPulau Pinang, Malaysia
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EducationNot mentioned