Customer Service Professional

Pulau Pinang, Malaysia

Job Description


\xf0\x9f\x9a\x80 IMMEDIATE HIRING: CUSTOMER SERVICE PROFESSIONAL \xf0\x9f\x9a\x80\xf0\x9f\x8c\x9f Ready to kick-start your career in a dynamic environment? We\'re hiring enthusiastic individuals to join our team in Georgetown, Penang! \xf0\x9f\x8c\x9f\xf0\x9f\x93\x85 Intake Date: 19 August 2024
\xf0\x9f\x93\x8d Location: Georgetown, Penang
\xf0\x9f\x92\xbc Working Days: 5 days a week, rotational off days
\xe2\x8f\xb0 Shifts: Rotational (Flexibility required)\xf0\x9f\x92\xb0 What\'s in it for you?

  • Basic Salary: RM1,800 (Normal Speaker) / RM2,200 (Mandarin Speaker with Hokkien Dialect)
  • Shift Allowance: RM90/month
  • Transport Allowance: RM220 (Prorated for shifts ending 10pm or later)
  • Incentive: RM300/month (Performance-based)
  • Mandarin Language Allowance: RM300
  • Contract Duration: 1 year (Renewable)
\xf0\x9f\x94\x8d Job Summary:
Be the hero who solves customer issues! Answer inbound calls, resolve billing concerns, and ensure every customer leaves with a smile. Your day will be spent helping customers navigate their queries, making sure they receive top-notch service.\xf0\x9f\x91\xa9\xe2\x80\x8d\xf0\x9f\x92\xbc Your Role:
  • Ensure customer satisfaction with professional and prompt service.
  • Tackle billing and service inquiries with efficiency.
  • Accurately input customer data into our system.
  • Build strong relationships with customers through excellent communication.
  • Follow up diligently on customer concerns.
\xf0\x9f\x8e\xaf Requirements:
  • Fluent in English & Bahasa Malaysia.
  • Minimum Diploma holder.
  • Basic computer skills (MS Office).
  • Willingness to work flexible hours.
  • Positive, team-oriented attitude with great communication skills.
  • Ability to stay calm under pressure and deliver outstanding customer service.
Reference Number:Contact Details:fatma_yaakob@persolkelly.comProfession:Banking & Finance
OthersCompany:PERSOLKELLY MalaysiaDate Posted:13/08/2024 5:07:00 PM

PersolKelly

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Job Detail

  • Job Id
    JD1054775
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pulau Pinang, Malaysia
  • Education
    Not mentioned