We are looking for a Customer Service Representative to join our team based in Malaysia. We are looking for the right people to do the work. Roles and Responsibilities:
Handle and convert customer enquiries to sales via call centre, emails, and online chat.
Perform data verification and assist with uploading data to the system.
Monitor delivery orders to ensure a smooth process.
Requirements:
Education level: Diploma or Bachelor\xe2\x80\x99s Degree in Business Management or related field.
2 years of relevant experience preferred.
Knowledge in incoterms & shipping documents.
Friendly and cheerful personality, strong interpersonal and communication skills.
Comfortable liaising with customers over the phone and email.
Experience with sales and call centre background preferred.
Savvy with computer and internet.
Basic knowledge in QuickBooks online is an added advantage.
Detailed, meticulous, and able to multitask in a fast-paced environment.
Able to communicate in Bilingual (Written and Verbal).
Need to work from home, possess own laptop/PC with good internet access.
Be part of the growth story, send in your resume. If selected, we will contact you. We regret that only shortlisted candidates will be notified. Thank you. Company Overview We are a service provider and wholesaler company. Our company is called Lab Med USA Inc.. Please check out the websites are www.labmedusa.com We are the Clinical Laboratory Supplies company and also the wholesaler. Job Type: Full-time Benefits:
Work from home
Schedule:
Day shift
Monday to Friday
Experience:
Customer service: 2 years (Preferred)
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