Customer Service Representative

Bayan Lepas, M07, MY, Malaysia

Job Description

Standard order management including expedites/pull ins/cancellation/push outs.

Support Customer's RMA & other RMA related FA support.

Support review of account booking/backlog/billing with Sales.

Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.

Partner with Sales to manage all Renesas communications with Distis/customers.

Renesas contact for Distis and Sales for any other topics.

Requirements

Bachelor's

Degree or above in any field.

With a minimum of

3 years related experience

in the field of Customer Operations or Support and/or Inside Sales (semiconductor field).

Customer Service process knowledge, passionate in delighting customers by rendering excellent support

Knowledge of Order management system, eg:

SAP, Model N, Oracle.



Fluent in

English & Chinese in both oral and written,

Japanese language is a plus

Must possess strong problem solving, communication and interpersonal skills.

Job Type: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM4,200.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person

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Job Detail

  • Job Id
    JD1316802
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, M07, MY, Malaysia
  • Education
    Not mentioned