Customer Service Representative Job in Trinity Workforce Solution Sdn Bhd

Customer Service Representative

Cyberjaya, M10, MY, Malaysia

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Job Description

Providing introductory information, such as a product manual explanation, to prospective and new customers Handling customer complaints and troubleshooting issues with products or services Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received Accessing databases to retrieve account information for customers Letting customers know about additional products or services that might benefit them Escalating queries and concerns when necessary Updating customer records following each contact Staying up to date on the latest products and services an organization provides
Job Types: Full-time, Permanent

Pay: RM1,453.33 - RM4,500.74 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Cyberjaya: Reliably commute or planning to relocate before starting work (Preferred)
Language:

Mandarin (Required)
Location:

Cyberjaya (Required)
Work Location: In person