Customer Service Representative English Livechat (temporary Position 1 2 Months)
Cyberjaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Minimum of one (1) years\' experience in Contact Centre
- Diploma and above i.e. fresh graduates accepted
- Proficiency in English and Bahasa Malaysia to support Inbound an Outbound calls
- Able to read & write in English and Bahasa Malaysia
- Able to read & write in Mandarin will be an added advantage
- Ability to multitask, flexible to work on rotational shifts, prioritize and manage time effectively.
- Immediate hiring (1 -2 months temporary role for Contact Centre)
- Resolve customer complaints or feedbacks via calls, email & chat support.
- Identify and assess customers\' needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle queries, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Annual Leave (pro rated)
- Medical Leave
- Laptop & Accessories provided
- Training Provided
- EPF SOCSO
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1062578
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationCyberjaya, Selangor, Malaysia
-
EducationNot mentioned