Customer Service Representative, Forest City Branch My

Malaysia, Malaysia

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Job Description

Job Category: Customer Support/Operations
: Operational Function o To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents

To record all transaction accurately and balance each day's operations
To perform general administrative duties as required by the function
To discharge duties instructed by immediate supervisor to serve business interests of the Bank

Customer Relationship o To attend to customer requests, inquiries, problems and complaints by providing prompt and service to customers, escalate customer's feedback to higher authority for deliberation.

To actively involve in cross product sales activities to ensure optimal customer reach.

Process & Compliance o To maintain confidentiality of information and comply to standard operational procedures (SOPs) and to ensure
regulatory requirements are met towards achieving operational excellent

To perform other duties as assigned

Skills Required

Customer Service

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Job Detail

Job Id

JD1247368
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

Malaysia, Malaysia
Education

Not mentioned

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