Job Description

Company Description

We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have also diversified its business from flour milling to the sale of raw materials and integrated poultry business. Its integrated poultry business includes the breeding and sale of day-old chicks, broiler and breeder farming, processing and sale of poultry products and feeds milling. With over 50 years of experience and workforce of over 2600 in Malaysia and Vietnam, as part of our expansion plans we are seeking the right talents to be part of our winning team.



Main Accountabilities:

Front Desk Services

\xc2\xb7 Responsible in performing all front desk reception duties i.e attending to visitors and customers with professional reception skills, dealing with customer enquiries, ascertains their requests and directs them to the relevant department accordingly.

PABX Telephone System

\xc2\xb7 Responsible for handling the PABX System which includes operating the system, redirecting incoming calls in a timely and courteous manner and able to handle customer enquiries accurately. - Standard benchmark (minimum -3 ring to answer).

Meeting Room Booking / Office Equipment

\xc2\xb7 Responsible for assisting the AE in coordinating / processing the meeting room booking from various departments.

\xc2\xb7 Feedback to the respective departments on confirmation details.

\xc2\xb7 Maintaining a proper record of office equipment i.e LCD Projector / extension cords etc.

\xc2\xb7 Ensure cleanliness of meeting rooms and reception area.

Courier Services

\xc2\xb7 Responsible for handling all courier services i.e outgoing / incoming courier as well as sorting, distribution, updating

verifying invoices for payment and preparing monthly reports.

Hotel Room Booking

\xc2\xb7 Responsible in coordinating the hotel room booking from various departments / branches (as per Panel Hotel listing), making the bookings arrangement, feedback to the respective departments / branches on confirmation details as well as maintaining all booking records.

Air Ticket Booking

\xc2\xb7 Responsible for coordinating the air ticket bookings from various departments / branches

\xc2\xb7 Making the bookings arrangement / amendments / cancellations as well as maintaining all records.

\xc2\xb7 Feedback to the respective departments / branches on confirmation details.

Clerical Support

\xc2\xb7 RAC will responsible in performing some clerical work i.e typing, photocopying and filling (letters, update phone directory etc.)

Qualifications

Qualification

\xc2\xb7 SPM

\xc2\xb7 1-2 years of experience

Additional Information

MFM is honored to receive the following awards:

2019 - Human Resources Asia Recruitment Awards 2019, Best Onboarding Experience (Bronze)

2018, 2019, 2020, 2021 & 2022 - HR Asia Best Companies to Work for in Asia 2022 (Malaysia Edition)

Malayan Flour Mills