Job Description

Your new company

We're seeking someone passionate about customer service and excited to begin a career in the financial sector with a well-established bank in Kuala Lumpur. Join one of the world's largest banking and financial services organizations, operating across 64 countries and territories.

Your new role

Serve as the first point of contact, handling inbound calls with warmth and confidence. Address customer enquiries and resolve issues, ensuring every interaction leaves a positive impression. Collaborate with internal teams to efficiently escalate and resolve customer concerns. Identify customer needs and proactively introduce our innovative banking products and services.

What you'll need to succeed

Open to fresh graduates looking to enter the banking sector Minimum Diploma OR SPM holder with Customer Service experience. Proficient in English and Malay or Mandarin Comfortable to work in shift

What you'll get in return

Annual salary of 48K Shift allowance Contact Centre allowance
Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

Health insurance Maternity leave Meal allowance Opportunities for promotion Parental leave Professional development Work from home
Education:

Diploma/Advanced Diploma (Preferred)
Language:

English (Required) Mandarin (Preferred)
Work Location: In person