Customer Service Representative
Kulim, M02, MY, Malaysia
Job Description
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Marketing or equivalent.
Required language(s): English, Chinese
At least 2 Year(s) of working experience in the related field is required for this position.
Required Skill(s): EPICOR
Preferably Executive level specialized in Customer Service or equivalent.
2-Full time position
Responsibilities:
Liaising with customer on the confirm purchase order. Generating standard orders by using an
"EPICOR"
system upon receiving a purchase order from a customer. Review current finish good balance quantity and make delivery date arrangements with warehouse if stock is available. Notify the Planner of the customer order to obtain target or planning date delivery if there is no balance stock or new production output required. Follow up with the planner on the committed delivery date. Notify the customer of the delivery status Liaising with the warehouse for the delivery arrangement Handle customers' complaints for any related issue once the delivery date. Notify the respective department/ section upon receiving customer complaint if any Prepare a report on a weekly and monthly basis which includes consignment billing, report billing, FG report, inventory report forecaster report, and maintaining Interco pricing Attend meetings internal or external Any other tasks as and when assigned by the Management Follow the Company's environmental policy and procedures and comply with any environmental-related legal or regulatory requirement. Required language(s): English, Bahasa and Mandarin.Job Type: Full-time
Pay: RM2,800.00 - RM4,000.00 per month
Benefits:
Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person
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Job Detail
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Job IdJD1307011
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKulim, M02, MY, Malaysia
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EducationNot mentioned