Customer Service Representative (mandarin Speaker)
Malaysia, Malaysia
Job Description
Greylock Resources is a fast-growing contact center based in Canada. We handle lead generation through all social platforms as well as outbound sales campaigns. We strive to be among the top BPO firms in the Philippines as we commit to becoming the leading work from home opportunity. We pride ourselves in taking good care of our clients and in putting our employees first. Join our team today!Please add me on skype to learn more about itskype: char_0821The RoleShift: 7:00 AM - 1:00 PM (Pacific Time)You will be responsible for:
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 2 years experience within a Customer Service role, ideally within the Transport & Logistics industry.
- You pay strong attention to detail and deliver work that is of a high standard
- Fluent in English and Mandarin to effectively liaise with the stakeholders of the region.
- At least College Level
- Excellent communication skills (oral and written)
- Opportunity within a company with a solid track record of performance
- Flexible working options
- A role that offers a breadth of learning opportunities
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Job Detail
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Job IdJD1049665
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned