Customer Service Representative Mnc Company(sg Market)
Kuala Lumpur, M14, MY, Malaysia
Job Description
Job description
Respond professionally to inbound, live chat and email. To analyse, create and resolve tickets (if applicable). To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. Identified and escalated priority issues per client specifications. Displayed courtesy and strong interpersonal skills with all customer interactions. Ensure high levels of customer satisfaction with individual call.
Job Requirements
Minimum posses with Professional Certificates, Diploma, Bachelor Degree and above Able to speak and write
Good in English & Bahasa Malaysia
Able speak and write in Mandarin is an advantage
With customer service experience from BPO / Call center is preferable Able start work immediately is preferableJob Type: Permanent
Pay: RM3,200.00 - RM4,200.00 per month
Application Question(s):
What is your expected basic salary? Where is your current location? How you travel to work? Are you comfortable to work on rotational shift? When you able to start work / notice period?
Work Location: In person
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Job Detail
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Job IdJD1292179
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned