Job Description

MohonKelayakanRequirements

• Able to start immediately
• Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
• Good command in English and Bahasa Malaysia (read, written, and spoken)
• Computer literate with basic knowledge of MS Office applications,
• Pass pre-phone interview & written assessments

Tanggungjawab

• Excellent telephone etiquette (professional, confident and patient)
• Handle incoming customer enquiries over the telephone
• Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.
• Identify cause of problems and recommend solutions

Working Days

• 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift

• Morning
• 8:00am-5:00pm
• 9:00am-6:00pm
• Evening
• 1:00pm-10:00pm
• 3:00pm-12:00am

Manfaat

• Annual Increment (Based on performance)
• Annual Bonus (Based on performance)

Remuneration Package

• Basic salary: RM2,150.00 (Fixed)
• KPI allowance: Maximum RM1000.00 (performance based)
• Shift allowance (depends on working shift)
• OT allowance (If applicable)

Location: Level 10, U Mobile HQ, Berjaya Times Square, Jalan Imbi Kuala LumpurImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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