Customer Service Representative (social Media Project) Mandarin Speaker

Bayan Lepas, Pulau Pinang, Malaysia

Job Description


MohonKelayakan

  • Fresh graduate is encourage to apply
  • Candidate must possess at least a SPM and above.
  • Fluency in written and spoken English and Mandarins
  • Willing to relocate to Penang
  • Ability to work rotating shifts (including weekends and public holidays)
Tanggungjawab
  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customer\'s account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
Manfaat
  • Language Allowance RM 300
  • Full Training Provided
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)
KemahiranFluency in Mandarin Customer service experience Social media management Problem-solving Communication skillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1067451
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned