Customer Success Specialist (social Media) Penang (mandarin Speaker)

Bayan Lepas, Pulau Pinang, Malaysia

Job Description


MohonKelayakan

  • Candidate should possess at least SPM or equivalent.
  • Candidate can speak, listen, and read in English & Mandarin.
  • Fresh Graduate are welcome to apply.
  • Customer service skills.
  • Outstanding interpersonal communication.
  • Willing work in Rotational Shift.
Tanggungjawab
  • Responsible for providing customer service support via incoming calls for brand\'s customers and to manage escalations.
  • To provide fast and timely solutions to all customer related problems.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Manfaat
  • Sign on bonus among RM1000\xef\xbc\x81\xef\xbc\x81\xef\xbc\x81\xef\xbc\x88Only for intake on 7/10\xef\xbc\x89
  • Annual leave and sick leave
  • Provided allowance
  • Career Progression opportunities - you maybe able to get promotion easily.
KemahiranExcellent Communication Skills Customer Relationship Management (CRM) Time Management Problem-Solving SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1064793
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned