Customer Service Representative
Subang Jaya, M10, MY, Malaysia
Job Description
Key Responsibilities
Provide customer support via chat, email, instant messaging, and phone. Troubleshoot and resolve issues with a focus on customer satisfaction. Handle inbound and outbound calls, offering solutions and optimization advice. Promote advertising solutions aligned with platform guidelines and policies. Engage in multi-channel interactions daily (calls, emails, messages). Identify and encourage high-value leads to increase ad investment.
Requirements:
Background or strong interest in customer service, sales, retention, or marketing. Fluent in the English language Good understanding of social media platforms and features Comfortable using Microsoft applications. Training will be provided. Minimum qualification: Degree in any field
Job Type: Contract
Contract length: 12 months
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
Health insurance Opportunities for promotion Professional development
Application Question(s):
What is your current salary and what is your expected salary for this role? What is your availability / notice period?
Education:
Bachelor's (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1180953
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSubang Jaya, M10, MY, Malaysia
-
EducationNot mentioned