Customer Service Specialist (thai Speaker)
Johor, Malaysia
Job Description
CM03619 - Customer Service Specialist (Thai Speaker)
Job Specialization:
Customer Service
Working Location:
Johor
Salary Range:
RM 2,800 - RM 3,000
Posted Date:
25/08/2023
Location: Johor
Client\'s Profile:
- Customer Relationship Management service provider (Taiwan No.1 Telco)
Attractive Benefits Include:
- On-the-job training
- Transport allowances
- Language allowances
- Medical insurance
- Marriage leave, paternity leave, bereavement leave
- Annual bonus
- Company activities
Shortlisted candidates will be notified.
JOB RESPONSIBILITIES:
- To provide timely solutions and support to all customers request via various communication channels such as inbound calls, emails, live chat etc.
- To collect and record all relevant information accurately into the Intake system.
- To report details of all complaints within the time frame to the department/personnel in charge.
- To ensure consumer is kept informed of the progress of the complaint review and to communicate the results of the investigation as advised by supervisor.
- To prepare daily reports of concerns received from consumers.
- To achieve individual performance expectations and development.
- To perform any ad-hoc tasks assigned by the Management from time to time.
- Candidate must possess at least a Diploma in any field.
- Candidate must be able to read, speak, and type Thai & English.
- Candidate possess Malaysia spouse visa preferred.
- Required Skill(s): Customer Service, Communication Skill, Active Listening, Typing Skill
- Training will be provided.
- Fresh graduates are welcome to apply.
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Job Detail
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Job IdJD980818
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2800 - 3000 per month
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Employment StatusPermanent
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Job LocationJohor, Malaysia
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EducationNot mentioned