Customer Service Support, Medical Division (pharmaceutical Company)
Petaling Jaya, Selangor, Malaysia
Job Description
Open Position: Customer Service Support, Medical Division (Pharmaceutical Company)
A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company.
Key responsibilities include:
- Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience.
- Recognize interactions that involve adverse events and/or product quality complaints and manage them in compliance with the applicable procedures.
- Record all interactions accurately in the necessary database. Ensure documentation is complete concise, and adheres to Good Documentation Practices.
- Work together with colleagues to exchange effective methods and practices that meet the needs of customers, and provide feedback to consistently improve daily processes.
- Collaborate in inquiries, surveillance, and inspections.
- Good proficiency in written English and proficient verbal communication skills in a professional context in English.
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Please take note that only shortlisted candidates will be notified.
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Job Detail
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Job IdJD1001149
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned