Proven experience in customer service and sales roles, preferably in an educational or online service setting.
Excellent communication skills, both written and verbal, in English and Bahasa Malaysia (BM), with a friendly and professional demeanor.
Strong problem-solving abilities and the ability to handle customer complaints with empathy and efficiency.
Proficient in using Google Docs and Google Sheets to manage customer records, sales data, and administrative tasks.
Familiarity with online learning platforms such as Zoom and basic technical troubleshooting is desirable.
Must have own laptop and reliable transportation for occasional in-person meetings or events.
Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.
REMUNERATION PACKAGES: Basic: RM 2,000 to RM 3, 3000 EPF, SOCSO, EIS
Benefit: Annual Leave. Working Days: 5.5 days\' work week (Mon to Saturday) Working Hours: 12pm to 6pm (Monday to Wednesday), 2pm to 11pm (Thursday - Friday), Saturday (sometimes) Scopes:
About the client:
Our client is a tuition center located in KL.
Position: Admin Assistant Location: Taman Sejahtera, off Jalan Kuching (KL)
Responsibilities:
Respond to customers inquiries
Proactively engage with potential customers to promote tuition services
Assist with admin task such scheduling class, manage students records and database.
Experience Required: Min 1 Year/s
Job Majestic
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.