Job Description

Job Highlights * \xe2\x9c\x85Buy house and car plan for our employee\xe2\x9d\x97
* \xe2\x9c\x85Bonus gao gao more than 6 months\xe2\x9d\x97
* \xe2\x9c\x85We want every employee succeed and become entrepreneur\xe2\x9d\x97 \xe2\x9c\xa8You are eager to growth but current company do not have intention to let you growth? \xe2\x9c\xa8Already many years work hard with your boss but your boss keep ignore your effort and talents? We are seeking for experienced customer service team leader to lead our customer service to a bright pathway! What we have for you: \xe2\x9c\x85Invest in our core team to outsource training, we invest your mindset and skillset too! The training cost for one person at least RM7K! (You are welcome to search in FB with #BateriHubian) \xe2\x9c\x85 Twice a year travelling, from mountain to sea! \xe2\x9c\x85 Help you to achieve your dream home and dream car! (We already purchased 6 cars for our beloved employee, thank to bosses) \xe2\x9c\x85 Execute VIMIGO dividend profit, the BONUS gives you GAO GAO, as long as you are the right person! \xe2\x9c\x85 Coming soon a huge HQ, 13,895sf with Google concept office, gym room and all that please name it! I knew you\xe2\x80\x99re really interested to our company and ready to join us! As long as you are the right one, able to accept the challenge, and growth with us together, the above we mentioned it\xe2\x80\x99s not a dream! Are you the RIGHT PERSON? If you confidence in : \xc2\xb7Manage a team with 4 staff \xc2\xb7Assist to drive team reward system \xc2\xb7Work with Operations team to identify root cause and troubleshoot escalations \xc2\xb7To liaise with other units for fast & efficient resolution of users queries, issues, problems and complaints. \xc2\xb7To always maintain professionalism, be passionate and committed when handling customers and ensure delivery of excellent service to our customers. \xc2\xb7Generate relevant reports for operational discussion and analysis \xc2\xb7To prepare SOP,Training & Script for customer service \xc2\xb7To motivate, coach and inspire team member to achieve the sales target \xc2\xb7To handle and resolve enquiries escalated from team member as necessary If you : \xc2\xb7Candidate must possess at least Diploma/Professional Degree in office management, Mass Communications or equivalent. \xc2\xb7Required language(s): Bahasa Malaysia, English is compulsory. \xc2\xb7At least 2 Year(s) of working experience in the related field is required for this position.

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• \xe5\x9c\xa8BateriHub\xef\xbc\x8c\xe6\x88\x91\xe4\xbb\xac\xe6\x9c\x80\xe9\x87\x8d\xe8\xa7\x86\xe7\x9a\x84\xe8\xb5\x84\xe4\xba\xa7\xe5\xb0\xb1\xe6\x98\xaf\xe6\x88\x91\xe4\xbb\xac\xe7\x8f\x8d\xe8\xb4\xb5\xe7\x9a\x84\xe5\x91\x98\xe5\xb7\xa5\xef\xbc\x81\xe5\x85\xac\xe5\x8f\xb8\xe5\xa4\xa7\xe9\x87\x8f\xe6\x8a\x95\xe8\xb5\x84\xe5\x9c\xa8\xe6\x88\x91\xe4\xbb\xac\xe7\x9a\x84\xe6\xa0\xb8\xe5\xbf\x83\xe5\x9b\xa2\xe5\x91\x98\xe5\x8e\xbb\xe4\xb8\x8a\xe8\xaf\xbe\xef\xbc\x8c\xe4\xb8\x8d\xe7\xae\xa1mindset\xe8\xbf\x98\xe6\x98\xafskillset\xef\xbc\x8c\xe4\xb8\x80\xe4\xb8\xaa\xe8\xaf\xbe\xe7\xa8\x8b\xe4\xb8\x80\xe4\xb8\xaa\xe4\xba\xbaRM7K\xe4\xbb\xa5\xe4\xb8\x8a\xe8\x80\x81\xe6\x9d\xbf\xe9\x83\xbd\xe6\x95\xa2\xe6\x95\xa2\xe6\x8a\x95\xe8\xb5\x84\xef\xbc\x81\xef\xbc\x88\xe5\x8f\xaf\xe4\xbb\xa5\xe5\x88\xb0FB\xe6\x89\xbe#BateriHubian\xe6\x88\x96\xe8\x80\x85\xe4\xbb\xa5\xe4\xb8\x8bgoogle drive\xe7\x9c\x8b\xe7\x9c\x8b\xef\xbc\x89
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• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Early shift
• Flexible hours
• Night shift
• On call
• Rotational shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Ampang: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Team Leader/Manager: 1 year (Preferred)