Job Description

Job Title: Call Centre Agent (Customer Happiness Department)

Location

: Bukit Jelutong

Accommodation Provided

Open to Candidates from All Over Malaysia

We're Hiring!

Join us dynamic Customer Happiness team and be the voice behind Malaysia's most trusted vehicle support brand. We're looking for passionate, customer-focused individuals ready to take on the frontlines of communication -- no matter where you're from in Malaysia!

Key Responsibilities

:

Respond to customer inquiries via

phone, WhatsApp, email, and live chat

Promote our services and products with confidence and care Handle

order processing, complaints, returns, and feedback

Ensure

accurate data entry and follow-up using CRM tools

Coordinate with the

Pitstop team

and escalate complex issues when needed

You're a great fit if you have

:

Minimum

SPM, STPM, Certificate or Diploma

Strong

communication and problem-solving skills

Familiarity with

Microsoft Office

and CRM systems Ability to handle

high-volume inquiries

and maintain a positive attitude Team spirit and adaptability to fast-paced environments

What We Offer

:

Friendly and supportive work culture Opportunities to grow in one of Malaysia's fastest-growing mobility brands
Apply Now -- We Welcome You From Any State in Malaysia!

Be part of something bigger. Bring your voice to a brand that moves Malaysia.

Whatzapp only Carolyn 01162490411

Job Type: Full-time

Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Meal allowance Opportunities for promotion Professional development
Education:

STM/STPM (Preferred)
Experience:

Customer service: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person