Customer Success Executive

Petaling Jaya, Selangor, Malaysia

Job Description



  • Full responsibility for the report quality and timely delivery of reports (both online and offline reports) to retailers.
  • Keeping up to date records on retailer contacts, correspondence and meetings with the retailers.
  • Ensure that all records for sending data to the retailers are up to date and accurate.
  • Organizing and delivering presentations to key retailer contacts with the relevant product experts and ensuring that any queries during presentations are followed up satisfactorily.
  • Responsible for the integrity of the retail deliverable for your group of retailers including a weekly/monthly/quarterly review process.
  • Responsible for ensuring the accuracy of the data feed from your group of retailers.
  • Should be actively improving the speed of data delivery from the retailers managed
Qualifications
  • University degree or equivalent experience
  • Fresh Graduate is encouraged to apply.
  • Minimum 1 year of working experience in data analysis or market research
  • Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling
  • Knowledge with Microsoft Excel, and PowerPoint
  • Strong analytical mind and excellent numerical skills
  • Excellent command of both written and spoken English
Additional InformationOur Benefits
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)
About NIQNIQ is the world\'s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View\xe2\x84\xa2. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world\'s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:

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Job Detail

  • Job Id
    JD1055051
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned