Customer Success Specialist Korean

Pulau Pinang, Malaysia

Job Description


Hiring Korean Nationals Role: Customer Success Specialist - Korean (Native only) Location: Georgetown, Penang Job Type: Permanent Shift: Rotational Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers using the client\'s website shopping channel. The CSS lives the values of our client which are: - 1. Responsibility : The CSS represents the client and is the face of the brand to the outside world. 2. Quality and a Passion for Excellence : We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Work experience: Minimum of 6 months work experience in customer support in any industry. Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Call centre experience is not a \'must\' but would be a distinct advantage. VISA Support 1 way flight ticket 2 weeks hotel accommodation Medical / Dental benefits For more details : Connect on any contact below Kakao: Swapna_Dream WhatsApp: +60 3-9212 3297 Email: [HIDDEN TEXT]

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Job Detail

  • Job Id
    JD1011193
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pulau Pinang, Malaysia
  • Education
    Not mentioned