Customer Success Specialist
Job Description
Key Responsibilities:
Educate customers on self-service options and automated banking channels.
Conduct call backs for transaction confirmations and reach out for supporting documents as needed.
Clarify customer needs, evaluate problems, and provide solutions.
Perform specified KYC tasks when required.
Working Hours:
24/7 Rotational Shift
Requirements:
Min. SPM (any field)
Fluent in English & Mandarin
With written and verbal communication skills
Salary:
Basic: RM4,000
Language Allowance: RM500
Location:
G, Tower, Kuala Lumpur
Job Types: Full-time, Fresh graduate
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
Health insurance
Professional development
Education:
STM/STPM (Required)
Language:
Mandarin (Preferred)
English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1231670
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned