Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services\xe2\x80\x94all powered by the world\xe2\x80\x99s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at .



Participate in day-to-day operations for Client Operations and other cross-functional teams

Perform reviews and research in order to provide excellent customer support

Attain daily productivity goals while maintaining quality standards

Refine tools and processes around daily workflow, and maintain documentation for weekly management reporting

Open to overtime as needed to assist the global team in closing out high volumes

Job Requirements

Ability to work on holidays and weekends, including rotational shifts as directed by their team.

Able to speak and read Japanese to support applications from Japan

Comfortable working in situations that often contain grey areas

Excellent written and verbal communication skills, with an emphasis on Japanese customer support

Passion for ensuring a world class user support experience.

Quick learner and adaptable to learn new processes, concepts and skills.

Training

Individuals are provided paid training, depending on the group supported. Thereafter, you will transition to your respective schedule.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture