Customer Support Executive
Kuala Lumpur, Malaysia
Job Description
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Kuala Lumpur, Federal Territory of Kuala Lumpur
Work Type: Full Time
In LittleLives, we believe in providing top quality customer service to all our users. And, it is our Pixies that champion this mission every day.
If you consider yourself a people-person that takes pride in helping others, communicates technical terms in an easy-to-understand manner and wants to be part of a dynamic working environment, here is a position for you!
Here\'s what\'s in store:
- As our frontline support staff, you will be equipped with product software knowledge, ready to offer a helping hand and answer customers enquiries.
- Manage and communicate Frequently Asked Questions through various channels.
- Be a listening ear and gather feedback from the ground to be relayed internally for exciting product enhancements and solutions.
- Propose your own creative projects (on operations, products, services etc!) and take charge of its growth.
We are looking for someone who:
- Has exceptional communications skills in English, Malay and Mandarin
- Is patient, supportive and keen to help others solve problems.
- Is organised and has a knack for keeping things clear and in order.
- Is process-oriented, resourceful and resilient.
- Possesses an eye for detail and is eager to master intricate systems.
- Proactively communicates clearly and transparently with any stakeholder.
- Is driven and works hard to achieve small successes every single day.
Prior experience in early childhood or customer support will be a wonderful bonus!
What else can we tell you? Oh yeah. Expect:
- An opportunity to collaborate with various teams, partners and schools on different tech projects.
- The freedom and independence to kickstart your own initiatives for the betterment of the team and the company.
- Exposure to a multinational team and work closely with teammates from offices across the globe.
- A Team that has always got your back and will gladly support your personal and professional growth.
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Job Detail
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Job IdJD913691
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned