Customer Support Executive

Melaka, Malaysia
No 1, 1, Jalan Lagenda 9, Taman Lagenda, 75400 Malacca, Malaysia

Job Description

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Responsibilities : - Manage inbound and outbound calls - Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction - Build sustainable relationships and trust with customer - Follow up with customer on pending documents - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers Job Type: Full-time Salary: RM2,500.00 - RM3,000.00 per month Schedule:
  • Monday to Friday
Supplemental pay types:
  • Attendance bonus
  • Commission pay
  • Performance bonus
Education:
  • Diploma/Advanced Diploma (Preferred)
Experience:
  • related: 3 years (Preferred)
Language:
  • Malay (Required)
  • Chinese (Required)

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Job Detail

  • Job Id
    JD915228
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Melaka, Malaysia
  • Education
    Not mentioned