Customer Support Executive (technical)

Ara Damansara, M10, MY, Malaysia

Job Description

WE'RE HIRING: CUSTOMER SUPPORT EXECUTIVE (TECHNICAL)


Location:

Ara Damansara

Salary:

RM2,800 - RM3,300

Working Hours:

Shift between 8:00 AM - 9:00 PM

Working Days:

6 days per week (includes weekends & public holidays)

Job Responsibilities:



Provide professional technical support to customers via phone, chat, or email. Troubleshoot and resolve internet, mobile, or device-related issues. Escalate complex cases to relevant departments when necessary. Ensure excellent customer experience and satisfaction. Maintain accurate records of customer interactions.

Requirements:



Minimum SPM / Diploma / Degree in any field. Good communication skills in English (Mandarin is an advantage). Able to work on rotational shifts, weekends, and public holidays. Tech-savvy and passionate about helping customers.

Join a dynamic team and grow your career in the telecommunication industry!



Job Type: Full-time

Pay: RM2,800.00 - RM3,300.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1270135
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ara Damansara, M10, MY, Malaysia
  • Education
    Not mentioned