Job Description

\xe2\x97\x8f Managing incoming urgent requests from Airlines to deliver a component and ensuring

Material is properly delivered within the contractual lead-time by coordinating from the best

location from any of our Inventory locationsorders.

\xe2\x97\x8f Evaluating, challenging and selecting in autonomy, options available to satisfy Customer

need in case of nil stock, including challenging the customer on his need

\xe2\x97\x8f Managing efficiently communication with customers (internal & external)

\xe2\x97\x8f Manage the backlog reports and share them with customers (or internal stakeholders)

following the appropriate timeline for each customer

\xe2\x97\x8f Evaluate the root causes for any order having exceeded the service level lead time

\xe2\x97\x8f Manage the daily communication with customers by answering customer queries in a

professional and timely manner

\xe2\x97\x8f Manage the internal meetings (backlog review, operation drumbeat)

\xe2\x97\x8f Ensure that any required parts for the aircraft are sourced and shipped according to

contract, maintaining contact with all involved parties throughout the whole process

\xe2\x97\x8f Document actions taken, ensuring accuracy and paying attention to details

\xe2\x97\x8f Effectively manage various Airbus IT tools

\xe2\x97\x8f Contribute to process improvement in highlighting issues by going through the proper

escalation points within the management team

\xe2\x97\x8f Manage FHS IT systems with accurate data and recording all milestones in the systems

correctly

\xe2\x97\x8f Ensure that contract customer requirements are processed in a timely manner and that

exceptionally high quality customer service is delivered at all times

\xe2\x97\x8f Act as main driver to the health of supply chain by detecting and documenting abnormal

status and drum beating the responsible stakeholders to resolve the issues as soon as

Benefits

• Annual and Sick Leaves will be provided.
• Medical insurance will be provided after pass of probation.

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Allowance Provided
• Performance Bonus

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