Customer Support Specialist

Sri Hartamas, Kuala Lumpur, Malaysia

Job Description


MohonKelayakan

  • An organised and structured individual with ability to focus on task assigned to him/her
  • A customer oriented individual
  • Excellent communication skills
  • Ability to communicate in English and Bahasa Malaysia effectively
  • Ability to work individually and in a team
  • A fast leaner
  • Ability to work under pressure
Tanggungjawab
  • Answering whatsapp messages from customer and potential customer in timely and quality manner
  • Assist customers in their queries about the treatment, pricing and appointment booking
  • Schedule and slot in customer's appointment
  • Communicate with branches on daily appointments
  • Communicate with the customers on their appointments (confirmation, reschedule, cancellation and etc)
  • Provide support to the customers as and when required
  • Other administrative task related to customer service
Manfaat
  • Staff accomodation provided
  • Commission
  • Training
  • Performance bonus
  • Annual salary increment
KemahiranCommunication Skills Problem-Solving Skills Patience Customer Service Customer Support WhatsApp Time Management Negotiation Customer Care CRM (Customer Relationship Management)Important InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1077742
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sri Hartamas, Kuala Lumpur, Malaysia
  • Education
    Not mentioned