Customer Translation Support
Cyberjaya, Selangor, Malaysia
Job Description
Mohon
Kelayakan
- Strong listening, note-taking, and retention abilities to ensure accuracy in communication.
- Capacity to concentrate, remain neutral, and stay objective during conversations.
- Quick establishment of personal credibility.
- Close adherence to client instructions.
- Capability to explain cultural concepts when necessary to avoid misunderstandings.
- Bilingual proficiency in English (C2 CEFR level) with either Mandarin or Cantonese.
- Facilitate communication between individuals with language barriers by providing language interpretation services.
- Handle telephone or video calls promptly and interpret conversations between speakers of Cantonese/Mandarin and English in consecutive mode.
- Process information efficiently, recognizing cultural differences, and maintain a professional and courteous demeanor.
- Utilize appropriate industry terminology and have a good understanding of common procedures and practices.
- Interpret calls that may involve simple or complex, non-technical or technical subjects in various industries such as healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement, courts, and general business.
- EPF, Socso, EIS and etc.
- Annual Leave
- Medical Leave
- World Class Training provided (Soft skill, system, SOP and product knowledge)
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Job Detail
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Job IdJD997739
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCyberjaya, Selangor, Malaysia
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EducationNot mentioned