Job Description

MohonKelayakan

• Strong listening, note-taking, and retention abilities to ensure accuracy in communication.
• Capacity to concentrate, remain neutral, and stay objective during conversations.
• Quick establishment of personal credibility.
• Close adherence to client instructions.
• Capability to explain cultural concepts when necessary to avoid misunderstandings.
• Bilingual proficiency in English (C2 CEFR level) with either Mandarin or Cantonese.
• Candidates must be willing to work in Cyberjaya.
• Able to work in Monday to Friday, 9 PM to 6 AM and 10 PM to 7 AM.

Tanggungjawab

• Facilitate communication between individuals with language barriers by providing language interpretation services.
• Handle telephone or video calls promptly and interpret conversations between speakers of Cantonese/Mandarin and English in consecutive mode.
• Process information efficiently, recognizing cultural differences, and maintain a professional and courteous demeanor.
• Utilize appropriate industry terminology and have a good understanding of common procedures and practices.
• Interpret calls that may involve simple or complex, non-technical or technical subjects in various industries such as healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement, courts, and general business.

Manfaat

• Joining Bonus provided
• EPF, Socso, EIS
• Annual Leave
• Medical Leave
• World Class Training provided (Soft skill, system, SOP and product knowledge)
• Medical Insurance provided
• Other Allowances
• shift allowances provided
• Transport allowances

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