Job Description

Duties/Responsibilities

• 1st level resolution for system application, technical & infrastructure team before further escalation.
• Executes and monitors EOD batch of multi-environment (Production, UAT, SIT and DR-when required) on a multi-platform environment of multi-application for retail & investment banking modules.
• Ensure and monitor all systems backup end of day and security backup are completed.
• Provide operational support during and after office hour for production, development and DR
• Liaise with Visa & MasterCard and authorization department (when required)
• Liaise with Bursa and any other trading houses (when required)
• Problem escalation process to Helpdesk, Application Support, Technical Support and Incident Manager for any EOD related incidents
• Performs other duties as assigned

• Able to multi-task by executing multi EODs for Production and non-Production environment via multiple platforms
• Hands-on experience on AS400, Zena Workstation & Scheduler, Unix, Windows
• Knowledge on banking credit card module & flow with interface for VISA & MasterCard with their cutoff time & stand-in procedures
• Knowledge on investment banking flow and interfaces with Bursa, Philips, N2N via e-FIX

• At least a minimum of Diploma from a recognized education institution
• At least 2 (two) years experience as a DC Operator for a financial institution

• Able to work on shifts. Working pattern is a 12-hours shift (9am-9pm and 9pm-9am)
• Able to work on weekends and public holidays

Agensi Pekerjaan Great Pyramid Sdn Bhd