Job Description

:

247 and 58 Shift Data Center Operations Technician from junior to senior level working at the client's site.

Responsibilities

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Hardware Support-Installations, Move, Add, Change Decommission of IT equipment (networks, servers, networks, storage, backup devices) Media management-HDD/SSD Destruction and Disposals. Connect and disconnect patch cables to equipment in DC Server Hardware break fix support- Installation of parts, reseat module, SFP module replacement including HDD / Memory/Main board, etc. Regular physical / visual inspection equipment and data center operations facilities Provide onsite support during scheduled maintenance / change events Troubleshooting of issues for IT and network related equipment Inventory management of RMA, cold spares, equipment and tools Vendor Management-Coordination, Vendor Escort/Supervision DC Access Request Management POP Site operations support and standby Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities Provide after business hours support based on on-call schedule and shift work when required Any other duties as assigned

Job Requirements

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Minimum of 1 years' experience working in the Data Centre operations space Good understanding and knowledge in data structured cabling and patching Experienced in hardware support, break fix and troubleshooting Ability to respond to issues and provide timely updates, and escalation Experience working in a large-scale critical environment is a plus Fresh graduates with adequate knowledge are welcomed to try

Characteristics & Attitude

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Rack, space, power and cooling allocations for new install or relocation requests Capacity management(space, power, cooling, patch panel port availability) Incident / Change Management Process Understanding of DC Space, Power, Cooling Management Certifications eg. CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,201.27 - RM2,847.42 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person