Job Description

About Us

We are a

licensed firearms and defence training academy

, officially recognized as an

HRD Corp Approved Training Provider

and a

JPK Practical Examination Centre

. Our facility provides professional firearms training, corporate team-building programs, and a safe indoor shooting experience.

Job Overview

We are seeking a friendly, organized, and service-oriented

Clerk cum Receptionist

to join our team at our indoor shooting range. You will be the

first point of contact

for visitors, handle administrative tasks, and support daily operations to ensure a professional and safe customer experience.

Key Responsibilities

Front Desk & Customer Service:

Greet and assist customers, visitors, and members professionally. Answer phone calls, WhatsApp messages, and emails promptly. Provide information about services, programs, and membership options. Handle customer registrations, bookings, and payments.

Administrative Support:

Maintain

accurate records, forms, and filing systems

(hard & soft copies). Assist with

licence renewals, permits, and compliance documentation

. Support tender and procurement-related admin tasks when required. Prepare daily reports and assist in tracking range usage and bookings.

Operations Assistance:

Coordinate with range officers and instructors on schedules and classes. Help manage inventory of

forms, consumables, and front-office supplies

. Support event days, training sessions, and corporate programs when needed.

Requirements

Minimum qualification: SPM/Diploma. Strong administrative and customer service skills. Friendly, professional, and presentable with good communication skills. Able to use Microsoft Office (Word, Excel) and basic digital tools.

No criminal record

(background checks will apply). Must commit to

6-day work week including weekends and public holidays

.

Preferred

Multilingual ability

(Bahasa Malaysia, English, Mandarin/Tamil or others) is an advantage. Prior experience in

reception, administration, or customer service

. Familiarity with firearms or interest in the defence industry is a plus.

Why Join Us

Be part of a

recognized HRD Corp Training Provider & JPK Practical Examination Centre

.

Staff quarters provided

for suitable candidates. Opportunity to work in the

exclusive firearms and defence industry

. Career growth potential within a structured and professional environment.
Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM1,453.33 - RM2,577.31 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Application Question(s):

What's your expected monthly basic salary? Rate you reading, writing and speaking skills for MANDARIN, ENGLISH and MALAY language from 1-10. Which of the following Microsoft Office products are you experienced with? Do you have customer service experience? Are you willing to undergo a pre-employment background check? Our standard working days & hours is 6 working days (weekend is compulsory), and 9am to 5:30pm. Are you okay with this?
Work Location: In person