Job Description

Work Location: Johor Bahru City Square / Work from home 5 working days per week (by rotational shift) Training provided before start work Job Responsibilities: 1. To review the supporting document of sale order and approve the order. 2. To liaise with courier company to arrange shipment and monitor the status of shipment. 3. To schedule delivery reminder and notification for consumers. 4. To prepare reports of concerns received from consumers and liaise with customer service department if necessary. 5. To investigate the suspects details and provide user information to government agency official email as per request. 6. To perform any ad-hoc tasks assigned by the Management from time to time. Job Requirements: 1. Candidate must possess at least a SPM or equivalent. 2. Required languages: Mandarin & English. 3. Able to read and type traditional Mandarin (\xe7\xb9\x81\xe9\xab\x94\xe4\xb8\xad\xe6\x96\x87) is a MUST. 4. Required Skill(s): Typing Skill 5. Rotation shift work (5 working days per week), need to work on Saturday, Sunday or Public holidays. 6. Training will be provided. 7. Fresh graduates are welcome to apply. Remarks: Candidate shall work in office at least 3 months for training and supervision of trainer and superior, and choose to work from home after the approval of superior. Our employee benefits:- 1. On-the-job training 2. Transport allowances 3. Language allowances 4. Shift allowances* 5. Medical insurance (Inpatient & Outpatient) 6. Marriage leave, paternity leave, bereavement leave 7. At least 14 days annual leave since the first year of joining 8. Annual bonus 9. Company activities *Terms and conditions applied Only shortlisted candidates will be notified.
Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client\'s business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue growth. Our mission is to be the top 1 customer interaction solutions provider in Asia market. We had successful client reference in Technology/FMCG/Health Care/Travel industries with Premium customer service/loyalty management/e-commerce/social media management field. We also execute our unique management skill to lead our employees from multi-country to provide the service to client\'s customer in Asia-Pacific market with streamline management process and highest efficiency.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent