Job Description

Role Responsibilities

Job Purpose

Client data is very critical to the Bank and it various functions for conducting business, meeting regulatory obligations, and supporting the various business processes. Standard Chartered Group and its Subsidiaries require accurate, complete, reliable, and timely data in support of conduct objectives, risk management, regulatory reporting, customer experience, MIS/ business decision making and analytics. A critical part of this role is to ensure data quality input and maintenance across the processes while supporting and driving changes to the bank wide requirements in the client data domain.

Strategy

To receive, review & execute data analysis deliverables that span across relevant markets & business segments and include extensive datasets from multiple bank systems.

To be responsible for the design & timely production of accurate & highly-quality dashboards & MI to key stakeholders and various committees or forums.

Business

• Planning and scoping of profiling activities
• Provision of support to stakeholders to assist them in understanding the analysis methodology, findings, and implications
• Identify potential improvement areas within the profiling processes
• Identify external blockers and propose effective solutions
• Provide support to external projects that require data profiling activity
• Ensure alignment of assigned work items and activities to the strategic and tactical direction of the Data team
• Proactive identification of risks and concerns, including escalation to all relevant stakeholders Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Completion of all mandatory risk and compliance training including e-learning within stated timeframes
• Safeguard all data by ensuring strict adherence to information communication guidelines polices as well as data storage/archival procedures
• Ensure quality processing and adherence to all key controls and checks.
• Support the process of Extraction, Transformation and Load as systems are migrated from legacy to target technologies. Support data migration activities over dress rehearsals and cut over weekend(s) as required
• Monitor and review Data Quality Analyst outputs to ensure consistency and quality
• Support definition of data profiling scope and priority for data profiling team to execute
• Develop required project artefacts to deliver CLDM DQ related initiatives
• Work cohesively with:

• COLT Data Stream Lead to deliver the Data required to deliver future operating model.
• Business Architecture team for requirements and design guidance.
• Identify and escalate key workstream risks, issues and dependencies to the Lead for ongoing management.

Processes

Design, produce & analyse management information & periodic basis through: * Identifying the key metrics suitable for reporting on various subjects ranging from data management, data quality, progress of various data management, data quality, progress of various data investigation & remediation activities etc.

• Define appropriate data sourcing, frequency, methodology for calculation & presentation.
• Analyse & interpret metrics & highlight key trends & insight for management attention
• Proactive identification & reporting of data issuers & risks
• Provide inputs as a result of observations made for modification required regarding the data management, quality and reporting.
• Maintenance of book of work & prioritisation for delivery.
• Continuously identify opportunities to implement automated solutions for analysis & reporting.
• Adherence to laws & regulation, internal risk & compliance policies & the Group Code of Conduct.
• Completion of all mandatory risk & compliance training including eLearning within stated timeframe.
• Safeguard all data by ensuring strict adherence to information communication guidelines policies as well as data storage procedures

Risk Management

• Proactive identification of risks and concerns, including escalation to all relevant stakeholders Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Completion of all mandatory risk and compliance training including e-learning within stated timeframes
• Safeguard all data by ensuring strict adherence to information communication guidelines polices as well as data storage/archival procedures
• Ensure quality processing and adherence to all key controls and checks.
• Compliance with all relevant Group Policies related to CLM Ops / CDD as applicable
• Compliance with the Group Money Laundering Prevention Policy
• Compliance with Group Operational Risk procedures

Regulatory & Business Conduct

Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Other Responsibilities

Manage JIRA requests relevant to data upload

Preparation of weekly and monthly stats.

Motivate the team by appreciating any good work done by the team members instantaneously and also by nominating for GEM Awards if really deserved and maximize Productivity of the team.

Ensure staff performance is monitored on a continuous basis and feedback provided at regular intervals.

Ensure that Knowledge on Systems and Procedures is updated by keeping track of periodical circulars and other instructions issued.

Ensure timely escalation to Line Management of any exception noticed related to work and environment.

Uphold the Values of the Group and Company at all times.

Ensure proper training is given to team members whenever required.

Ensure backup staff is identified and trained

Participate & encourage participation in departmental quizzes, and Group / Company-wide CSR Initiatives.

Ensure strict compliance to Group Code of Conduct always.

Ensure proper maintenance of workstations and the work environment.

Ensure adherence of clean desk policy.

Ensure timely completion of all E learning courses.

Our Ideal Candidate

Background & experience in

• Re-processing of profiles to meet a policy or procedural uplift
• Operational process execution
• Handling time critical projects which involve high level of manual work
• Good understanding in data analytics
• Capable in using ETL tools such as Alteryx, Tableau
• Demonstrated understanding of data quality principles
• Degree qualified, with experience in executing data profiling projects

Core Skills

• Ability to work effectively as a self-starter with minimal supervision and ensure deadlines are met
• Focussed, able to take ownership of tasks and results-oriented
• Ability to deliver with strict accuracy levels
• Ability to work effectively as part of a team and good organisation skills
• Demonstrable decision-making skills, logical approach to problem solving
• Ability to create & maintain documentation to a high standard
• Ability to understand policy, standards and procedural requirements and translate to operation / project-based requirements
• Good understanding of the risks related to poor data.

Desirable / Advantage

• Experience of working in a Data Management function, understanding of the Risks related to poor data
• Strong experience working with data and/or data remediation and reconciliation at multiple level
• Exposure to a structured development lifecycle and related deliverable and work processes
• Experience in multiple phases of the project lifecycle, preferably with exposure to business project delivery roles
• Consultancy background an advantage
• Knowledge of SCB standard processes, systems, project management, implementation and post implementation processes
• Experience in banking / financial institution

ROLE SPECIFIC TECHNICAL COMPETENCIES

• BANKING PRODUCTS Expert
• Data Administration Expert
• Operational Risk Expert
• Problem Solving Expert
• Process Management Expert

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

• Flexible working options based around home and office locations, with flexible working patterns

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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