Job Description

: * Overall performance of the Commercial Banking (CBC) including but not limited to achieving growth of the profitability of the CBC, growth of the loans/ financing portfolio by ensuring new and incremental loans / financing of the required quality are approved, accepted and disbursed in a timely fashion, existing loan or financing facilities are well utilized to generate the requisite income.

• To ensure the overall health and profitability of the business portfolio of the CBC based on asset quality, customer service experience and other performance measures.
• To support the overall marketing activities and to enable such actions as may be necessary to identify, acquire customers and to act on suitable business development opportunities in the business area in a timely fashion.
• To ensure the strong supervision of the asset quality management activities in addition to the business development and relationship management activities of the team at the CBC as well as to support the co-ordination with other product lines, departments and units for the overall management and development of the portfolio including tapping on cross-selling opportunities as well as ensuring prompt and proper delivery of relevant services to customers.
• To be actively involved in managing the operating costs and profitability of the CBC and ensure the productive use of relevant alternate distribution channels e.g. mobile sales force, Branches, product specialists stationed for the business area etc.
• To ensure compliance to the rules, regulations, policies, procedures and guidelines of the Bank, the Group and those of relevant regulatory authorities, as applicable, aimed towards achieving and sustaining operational excellence.
• To report on the team performance, achievements as well as to escalate issues promptly and to provide the necessary information that requires the attention of the immediate superior and/or senior management including those at Head Office.
• Lead the team in terms of day to day decision making and being accountable for the overall performance of the CBC in line with the overall business strategy including during the absence of the Area Commercial Manager due to leave or other such circumstances.
• To lead by example and inspire the team at the CBC in order to build and sustain a high performance culture through appropriate coaching, mentoring and motivation activities.
• To undertake any other related tasks as determined by the management of the Bank from time to time.

CIMB