Job Description

REQUIREMENTS

Bachelor's degree in Business, Marketing, or a related field. Proven experience in E-Commerce background with at least 2 years experiences. Excellent communication, interpersonal, and organizational skills. Ability to multitask and work under pressure in a fast-paced environment Strong analytical and problem-solving skills. Strong project management and coordination skills.

RESPONSIBILITIES

1.Project Planning & Execution

Define and manage project scope, goals, deliverables, timelines, and budgets. Develop project plans and ensure milestones are met across departments. Coordinate product launches, promotional campaigns, and platform updates.

2. Cross-Functional Collaboration

Act as the main point of contact between internal departments (marketing, sales, logistics, finance) and external partners (eCommerce enablers, developers, couriers). Translate business requirements into actionable tasks for different teams. Host regular check-ins or status meetings to align all stakeholders.

3. Campaign & Promotion Coordination

Collaborate with the marketing team to execute digital campaigns (sales, flash deals, festive launches). Coordinate promotional setup with marketplaces or enabler teams. Track timelines, assets, and deadlines for campaign readiness.

4. Performance Tracking & Reporting

Oversee performance and updates of eCommerce platforms Build dashboard to keep track of P&L/ sales/ operation performance Monitor key metrics (conversion rate, traffic, sales performance, ATC delivery times etc) Prepare weekly or monthly reports to summarize project and campaign results.
5.

Inventory & Fulfillment Coordination

Align with supply chain/logistics to ensure product availability. Manage campaign stock planning with warehouse teams and fulfillment partners. Troubleshoot fulfillment issues (e.g., late deliveries, wrong items, COD failures).
6.

Process Optimization & Documentation

Identify bottlenecks in workflows and propose process improvements. Document SOPs, timelines, and best practices for repeatable project success.

BENEFITS

Monthly salary RM4,000 - RM4,500 12 days annual leave Eligible for commision Work Anniversary Reward Beneficial Leaves such as Compassionate leave, Birthday Leave & etc. Annual bonus and increment based on performance. Long Service Award Staff Discount 7.5 Flexible Working hours Recreational & Engagement Activities Training provided Free Parking
Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

Additional leave Free parking Maternity leave Opportunities for promotion Professional development
Application Question(s):

Which e-commerce platforms or tools have you worked with? Do you have an E-commerce experience?
Work Location: In person