Job Responsibility Responsibilities As an Ecommerce & Digital Marketing Executive, you will report to the General Manager - Sales and your responsibilities will include but are not limited to: Manage stock replenishment and inventory updates on ecommerce platforms, including Shopee, Lazada, and on our webstore. Ensure consistent product mapping, promotional updates, user experience, functionality, and brand consistency on our ecommerce platforms. Prepare and upload product listings and content details, ensuring accuracy and completeness. Collaborate with Brand Marketing Manager(s) to execute ecommerce marketing plans. Coordinate with internal and external team members to streamline the fulfillment process. Provide exceptional customer support by managing online platform orders and responding to customer queries and feedback. Sales analysis and daily/weekly/monthly sales reporting. Prepare and execute social media digital marketing plans. Work closely with multimedia designers for any preparation and roll out of digital creative assets. Monitor campaign results, compile learnings and modify plans to further enhance the campaign result and achieve the campaign\'s KPI (e.g. contingency plan). Monitor competitor s Social Media activities, results and provide adequate analysis. Perform other ad-hoc duties as assigned by the team. Job Requirements Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor\'s Degree/Post Graduate Diploma/Professional Degree in Advertising/Media, Communications or equivalent. Ability to work independently. Positive attitude and responsible character. Pleasant personality with focus on excellence in customer service. Possess self-confidence and be able to actively interact with all relevant parties. Required language(s): English, Bahasa Malaysia, Mandarin At least 2 Year(s) of working experience in the related field is required for this position. Job Benifits EPF, SOCSO & EIS Contribution Annual Leave Medical Leave Company Trip 5 Working Days Annual Bonus
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