Job Description

We are looking for a Web of Science Digital Sales Account Manager to join our team in Penang COE. This is an amazing opportunity to work on Web of Science. We have a great skill set in provide data, analytics and insights and we would love to speak w We are looking for a Web of Science Digital Sales Account Manager to join our team in Penang COE. This is an amazing opportunity to work on Web of Science. We have a great skill set in provide data, analytics and insights and we would love to speak with you if you have skills in handling Academia and Government customer. About You 4-year undergraduate college degree or relevant work experience including 3 years continuing of sales Experience Must be able to read/write in Japanese Positive and good attitude in learning Enthusiastic and energetic self-starter Ability to work independently and contribute in a team environment Proficiency in MS Teams, Salesforce.com, MS Word, PowerPoint, and Excel applications is preferred Previous experience working in the Academic space or with Research institutions is a plus What will you be doing in this role To achieve/exceed territory sales plan by achieving the desired retention & new business targets Forecast accurately to your direct manager with constant communication throughout each month Work efficiently with customers, qualify & execute on new leads and to comply with a predefined Clarivate's sales cycle process which includes the defined process of the CRM tool Salesforce Be constantly learning and improving upon your understanding of the relevant set of Clarivate Analytics products that are sold to the user base. Ensure you have a strong understanding of competitor products and services and how we can successfully position us against them. Actively participate in team meetings and events and share best practices of your customer, product and sales knowledge to enhance team collaboration, resource virtualization & productivity Maintain adequate telephone and MS Teams meeting volumes as defined by Sales Management. Responsible for creating and updating account profiles, providing quotes and booking deals in Salesforce.com. Identify potential targets and contact lists for core job roles within existing clients Execute on quarterly initiatives, integrated marketing campaigns for verticals, blitz campaigns, etc. Assume responsibility to establish & maintain effective communication & coordination with assigned Field Account Manager & other functional team members About the Team The role of the Digital Sales Account Manager is to manage an existing list of accounts to achieve the desired retention rates and develop new business potentials for the Web of Science product platform. This role will be in the Penang, Malaysia office and report into the Inside Sales Manager for the Clarivate scientific & academic analytics subscription-based products & services. It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.