Job Description

Responsibilities:

• Responsible for customers\' order processing, to ensure customer request, enquiry, feedback and complaints are logged and resolve on time.
• Monitor progress of sales order to ensure timely delivery.
• Ensuring the adequacy of sales - related equipment or material.
• Ensuring consistent provision of excellent customer service, including giving after sales support and build rapport with customers.
• Responsible to key in invoices through mobile app after working hours for urgent delivery.
• Managing the corporate social media pages, websites and drive digital & social media campaigns to improve customer engagement and brand loyalty.
• Oversee all development and implementation in the area of marketing communication activities including media relations, print and electronic publications, event management, market development and client acquisition.
• Writing and editing copy for inbound marketing purposes (emails and e-newsletters) and communications about company products, events, industry news, etc

Requirement:

• Minimum SPM or Diploma in any field.
• Strong customer service mindset, with effective negotiation, interpersonal and communication skills.
• Basic Microsoft Office.
• Experience in using ERP System for ordering process is an added advantage.
• Candidates who are able to converse in Mandarin language have added advantages due to the existing pool of Mandarin speaking customers.
• Graduates/Entry level applicants are encouraged to apply.
• Attractive remuneration package - commission, bonus, company trip, etc.

Interested candidates please submit your application through Jobstore.com