Job Description

Shangri-La, Kuala Lumpur

Be part of our Shangri-La family

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.

Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region\'s most exclusive city hotel.

We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.

It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Job Summary:-

Being a human resources business partner (HRBP), responsible to provide guidance and support for the accomplishment of hotel and department goals and objectives, by recruiting, developing, motivating and maintaining a highly competent workforce.

Duties:-

• Familiar with the full functions of Human Resources Management.
• Demonstrates leadership competencies and values, be the role model to the team.
• Aligns management style, working practices and conduct with Shangri-La Group\'s operating standards and policies.
• Ensures the operations efficiency of the department, including but not limited to recruitment, learning and talent development, compensation and benefits, colleagues\' engagement, performance management and other related functions.
• Prepares relevant reports as required by GM as well as the Region as and when required.
• Develops and implements HR strategy to achieve results in Balanced Scorecard as required on an annual basis.
• Ensures the execution of the improvement action plan based on the data consolidated in the Shangri-La Culture Pulse Survey is effective and impactful.
• Embraces and cultivates the Shangri-La\'s Culture (Our Vision, Our Purpose, Our Business, Our Beliefs and Our Nature). Be the role model.
• Encourages colleagues\' engagement through internal events and training activities.
• Facilitates and works with Department Heads on performance appraisal exercises, including administration, tabulation, and education to Managers to ensure fairness is applied pre and post process.
• Provides guidance and support to the team, drives a high-performing and motivated workforce.
• Provides support and ensures the progression of the Individual Development Plan (IDP) of high potential colleagues in the hotel.
• Alerts hotel management proactively on potential employee relation issues and addresses them in a timely manner.

• Degree / Diploma in Human Resources or related fields.
• At least 5 years\' experience in a similar position or capacity.
• Fluent to communicate and write in English as well as local language.
• Strong leadership and good interpersonal skills.
• Great organizing, planning, strategy thinking, conceptualizing skills and ability.
• Excellent knowledge of the local market, local labor laws and extensive experience in industrial relations.

Shangri-La Hotels & Resorts