Job Description

Shangri-La Rasa Sayang, PenangShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region\'s most exclusive holiday gateways.We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.We are looking for Director of Human Resources to join our team!*This is a Clustered postion for Shangri-La Rasa Sayang, Penang & Shangri-La Golden Sands, Penang.As our Director of Human Resources, we rely on you to:Provide HR strategic leadership and a full suite of HR functional and operational support.Take charge of manpower planning, budgeting and forecasting for the properties.Take charge of recruitment and selection, induction and orientation, learning and development, staff welfare, industrial relations, and all other HR matters.Oversee employee engagement initiatives, including employee surveys, recognition programs, and wellness initiatives.Maintain a highly engaging culture, motivate employees, foster an environment with high levels of teamwork, accountability, communication, and vision to employees.Collaborate with leaders to identify and address organizational development needs.Handle complex employee relations matters and provide guidance to managers on HR-related issues.Monitor and analyze HR metrics to identify areas of improvement and drive data-driven decision making.Lead, manage, and mentor the HR team, fostering their professional growth and development.Develop and implement hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand\'s target customer and property associates. * Plans and operationalize staff activities that can booster engagement and sense of community that will foster stronger engagement at work.

• Staying in touch with the ground and having the depth of understanding of the ground and its sentiments towards staff policy matters and HR matters.
• Handling staff grievances and disciplinary issues.
• Counsel employees on job-related issues and where necessary on issues of personal nature.

We are looking for someone who:Has a Degree in Human Resources or relevant discipline.

• Minimum 5 years of experience in an international class hotel and at least 2 years working experience in a similar position.
• Must be a confident and tactfulIs a strong team player.
• Good interpersonal & communication skill.

Has good knowledge of local labour laws and industrial relations.Able to build effective relationships with key internal and external stakeholders.Has solid coaching, listening and communication skills with the ability to work with people at all levels.Is a self-starter, with the ability to proactively problem-solve, identify, advocate for, and execute improvements. * Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.If you are the right person, what are you waiting for? Click the apply button now!By applying to this position, you have read, understood and agreed to our . (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser:

Shangri-La Hotels & Resorts