Job Description

Shangri-La, Kuala LumpurBe part of our Shangri-La familyShangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.Primary Responsibilities:

• Establish and execute sales strategies in line with the sales plan.
• Discover and leverage new business opportunities to boost market share.
• Foster and uphold strong relationships with key clients and stakeholders.
• Lead, guide, and mentor the sales team to meet and surpass targets.
• Manage budgeting, forecasting, and sales administration to ensure efficient resources use.
• Keep abreast of market trends and adjust strategies to maintain competitive.
• Report on staff performance, morale, market conditions, and operational issues to the Director of Commercial Sales.

• Diploma in Hotel Management or a related field.
• At least 5 years of industry experience, with a minimum of 3 years in a managerial role.
• Demonstrated success in sales leadership, preferably within the hospitality sector.
• A genuine desire to meet the needs of others in a dynamic environment.
• Outstanding interpersonal and communication skills.
• Advanced proficiency in leveraging systems and online sales platform.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Shangri-La Hotels & Resorts